Free tool · Missed chargeback deadline

Missed Chargeback Deadline? Check Your Second Chances


Missed the chargeback deadline — too late to dispute a charge? Here is the plain truth first: once the usual 120-day network window passes, the chargeback itself is closed, and no one can force it back open. But that is not always the end of the story. Depending on your card, your country and the price, other routes may still be open — a bank goodwill ask, a UK Section 75 claim, a Financial Ombudsman or CFPB complaint, or a court claim against the seller. Enter your details and get those routes in order, each with its own deadline and named source. No outcome is promised on any of them.

Check your routes after a missed deadline

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When were you charged?
The usual 120-day network window counts from the transaction date (for undelivered goods, sometimes from the expected delivery date, capped at 540 days).
Which card did you pay with?
Which country are you in?
Section 75 covers a single item priced over £100 and up to £30,000. Leave blank if you are not in the UK or do not know the price — the checker will flag it as a check, not a verdict.
Adds a travel-insurance route to your plan where relevant.
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How the ladder works

The order to try — and why it is in this order


This checker is not the same as the site's other two deadline tools. The Chargeback Deadline Calculator is for a dispute still inside its window. The Denied-Dispute Wizard is for a dispute that was filed and then denied. This checker is for the third case: a dispute that was never filed in time. The ladder below is the order the checker follows, cheapest and fastest first:

StepRouteDeadline that matters
1Bank goodwill / network-exception ask — an ask, not a rightNo deadline; ask at once. A refusal ends this route.
2Section 75 claim (UK credit only)Single item over £100 to £30,000; six years (England & Wales), five years (Scotland).
3Financial Ombudsman (UK) / CFPB complaint (US)UK: firm first (up to 8 weeks), then refer within 6 months of the final response. US: no CFPB filing deadline published; company typically responds within 15 days, final response within up to 60 days.
4Small-claims / court claim against the sellerUK: generally six years, small-claims track generally up to £10,000. US: varies by state and claim type.
5Merchant goodwill refund — an ask, not a rightNo deadline; the longer you wait, the less likely a yes.
6Travel insurance (travel purchases only)Your own policy's claim-notification deadline — read it today.

The guardrail, stated on every verdict

The chargeback itself is closed once the network window passes. Nothing on this page — and no service that charges you for it — can force a late chargeback back open. If anyone promises you a forced late chargeback for a fee, treat that as a warning sign, not a service. The routes above are different legal and complaint routes, not a reopened chargeback, and none of them guarantees a refund.

The one delivery-date check worth making

For goods or services not received, some network conditions run the 120 days from the expected delivery or service date rather than the transaction date, capped at 540 days from the transaction. If your expected delivery was much later than your payment, ask your bank in writing whether that condition applies to your case. Do not assume it does — and if you are already past 540 days from the transaction, even that check is closed.

Want the full routes guide?

Every route after a missed deadline explained in full — Section 75, the Ombudsman back door, CFPB complaints, small claims, and the traps to avoid.

Read the missed-deadline routes guide

Sources (verified October 31, 2026): MoneySavingExpert, “Debit & credit card chargeback” (moneysavingexpert.com/reclaim/visa-mastercard-chargeback/) for the typical 120-day window, the chargeback/Section 75 distinction, and the Ombudsman back door where a delayed Section 75 claim caused the missed chargeback deadline; Consumer Credit Act 1974, s.75 and Experian's Section 75 guide for the over-£100 to £30,000 band, credit-card-only scope and six-year (England & Wales) / five-year (Scotland) limits; Financial Ombudsman Service, “Time limits” for the 8-week firm response, 6-month referral window and 6-year / 3-year backstop; Consumer Financial Protection Bureau complaint process (consumerfinance.gov/complaint/) for CFPB forwarding and the typical 15-day / up-to-60-day company response; Visa Core Rules dispute timeframes via published summaries for the 120-day window and 540-day outer cap; Limitation Act 1980, s.5 and Civil Procedure Rules 26.9(4) for the UK six-year contract limit and £10,000 small-claims track; Fair Credit Billing Act (15 USC 1666) for the US 60-day written-notice clock. No phone numbers, fees or deadlines beyond these sources are stated on this page. Your card agreement and the regulator's current rules are the final word.

General information only — not legal advice. Deadlines turn on your facts and your country's current rules. Verify them with your bank, your regulator and, for court claims, your local court before relying on them.

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